Shipping policy

At Toki Essence, we aim to process and ship your order as quickly and carefully as possible.

Order Processing

All orders are processed within 1–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.

Shipping Timelines

Once dispatched, delivery typically takes 3–7 business days, depending on your location and courier service. Delivery timelines are estimates and may vary due to external factors beyond our control.

Shipping Charges

Shipping fees, if applicable, will be calculated and displayed at checkout before payment.

Order Tracking

You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delays & Issues

While we work closely with our delivery partners, delays may occasionally occur due to weather, logistical issues, or high-demand periods. Toki Essence is not responsible for delays caused by courier partners.

Incorrect Address

Please ensure that your shipping address is accurate at the time of checkout. Toki Essence is not responsible for orders delayed or undelivered due to incorrect or incomplete addresses.